Customer Reviews
BruceJuly 18, 2017
Color: Dark Brownto difficult to apply, won't be ordering again
jamesJuly 8, 2017
Color: WhiteI think it did not work as well as I was hoping for because I don't have enough hair on the top of my head. my wife did not notice any difference to me it looked like I was painting my scalp white. was not happy with the results
MarthaJune 28, 2017
Color: Platinum BlondeI was so very sorry this did not work for me and I continue to search for a solution. Thank you
SAULJune 19, 2017
Color: Medium BrownThe medium brown is too light. I need a darker brown.
BruceMay 20, 2017
Color: Dark BrownI didn't realize it's like painting your product on.
NoahMay 2, 2017
Color: Light BrownNot what I was expecting
MelissaApril 17, 2017
Color: Dark BrownIt isn't working for me. The applicators are pulling my hair out. It's very splotchy and muddy looking and I want a refund.
IvyApril 9, 2017
Color: Dark BrownThe product is not working for me. Very unhappy. What next?
DebbieMarch 11, 2017
Color: Platinum BlondeI found it hard to apply. I didn't like the product at all. Am not using it.
DIANNMarch 2, 2017
Color: Light BrownWas spotty and did not blend well. Followed everything salesperson asked me to do. Just didn't work at all well.
AliceFebruary 23, 2017
Color: Silver GreyI want to try it another time. The one time I tried it I was not satisfied. I know I have several more weeks to ship it back for a refund so I wanted to try again to see if I felt it helped Thank you
BeverlyFebruary 22, 2017
Color: Dark BrownThe product made my hair look dirty. I tried several times to make sure to use as directions instructed, but there was no helping the fact my hair looked dingy dirty. I will be returning the product this week. Thank you for the opportunity to try your product. I wish it would have worked for me.
RogerFebruary 4, 2017
Color: Medium BrownI do not like this product and do not think it works for me. It looks fake even though it does match my hair color. What address do I need to send the remainder of it in order to get a refund. Thank you for your 100% guarantee.
VincentJanuary 11, 2017
Color: Dark BrownI couldn't get it to stick to my scalp initially due to the hard water in my home. I then used the distilled water and it started to stick okay but not great. Unfortunately, It doesn't look natural on my hair or scalp. As a matter of fact, one person told me that someone remarked to them that it looked like I had mud in my hair which was very embarrassing to me. I would like to get my money back.
MARYDecember 7, 2016
Color: Medium BrownI'm sorry but it did not work for me. It was no better than the other products that I tried. My problem is that I have no hair where it could adhere to, therefore when I go out in the wind it just blows it off.
MarshaNovember 30, 2016
Color: Medium BrownSorry but i was excited about the product but after numerous attempts I was one that the product did not adhere to my scalp, therefore resulting in full refund but I will speak of your product to others
RuvictoNovember 28, 2016
Color: BlackProduct doesn't work on me, so i want to get my refund. How do i get my refund without calling?
SarahNovember 23, 2016
Color: Dark BrownMy stylist said my thinning isn't that bad and I don't need this product after all. How do I go about returning it and getting a refund? I haven't used it at all. Thank you!
ErikaNovember 12, 2016
Color: Light BrownI haven't been happy with the coverage that it supposedly provides. It may be because the color I chose is too light but it doesn't conceal the thinning areas.
LeanneOctober 29, 2016
Color: Medium BrownIt doesn't cover at all. I've tried different ways and used your suggestions. But just doesn't seem to work on my hair.
DanielleOctober 28, 2016
Color: Dark BrownThe product did not work for my husband. It was very obvious that he had put something on his hair and significantly colored his scalp. As such, I would like to return it. Please reply with instructions on how to return the product.
MarjorieOctober 25, 2016
Color: Silver GreyFound product very difficult to apply even after a week of trying. Color does seem too dark on scalp. Purchased white/silver gray. I am requesting a refund. I know shipping/handling charge is not refundable. Thank you.
LoreleySeptember 10, 2016
Color: Medium BrownItem doesnt work good like stated
JarenAugust 30, 2016
Color: Medium BrownColor didn't match my hair
CatherineAugust 27, 2016
Color: Dark BrownTime consuming. Doesn't apply well even when brush is wet. Very disappointed and upset I wasted money.
HarunAugust 24, 2016
Color: BlackIt doesn't look as natural as it is portrayed in the videos.
KristyAugust 23, 2016
Color: Dark BrownI don't like this product at all. It looks very strange on and feels weird.
IvonneAugust 17, 2016
Color: BlackDid not work like I expected
rhondaAugust 3, 2016
Color: Dark BrownThis isn't for me, I would like to return it and get my money back.
JoyceJuly 30, 2016
Color: Dark BrownI ordered the dark brown and it is black. Way too dark for my scalp.
KarlJuly 28, 2016
Color: BlackIt doesn't look real. Should be used when hair first begins to fade.
JoshJuly 24, 2016
Color: Medium BrownI would like to return product and request a refund!
ClaudiaJuly 15, 2016
Color: Medium BrownI'm really sorry to say that I am very disappointed with your product. I followed the instructions carefully to make sure I was applying it correctly, and nothing happened. There was powder on the applicator, but none on my scalp. I tried several times using a clean applicator, and using distilled water was useless. Did everything the booklet said, but nothing worked. I will be calling soon to ask for a full refund. I was really excited when I received the DermMatch, couldn't wait to use it. Unfortunately, it did not work for me. Thank you for your time.
DorothyJuly 13, 2016
Color: Medium BrownIt did cover the thinning part of my hair.
DeeJuly 6, 2016
Color: Medium BrownI have the dark brown which is almost black looking so I was told to use the lighter brown with it. I don't like the results, it puts too much on my scalp and 'bogs' down my hair. I need a brown in between which you don't have
ISABELLE C.June 9, 2016
Color: Silver GreyIT DID NOT WORK AT ALL.
KennethJune 8, 2016
Color: Dark BrownHave bought your product before and was happy with product, this time the product seems different.
mingjianMay 17, 2016
Color: BlackHow do I get my money back since I didn't like the product? Thanks!
BonitaMay 16, 2016
Color: Dark BrownI tried the DermMatch and it was difficult to apply, thus I am unsatisfied with the product.
PaulMay 5, 2016
Color: Blacknot what i expected i would like a credit on my credit card
ChristianApril 26, 2016
Color: Dark BrownNo I'm not satisfied with the product. Causes irritation and would like to return the product
ritaApril 20, 2016
Color: Medium BrownI cannot use scented products. How can I return it?
RubyMarch 30, 2016
Color: Dark BrownI don't like it at all! How can I return it?
cordellMarch 30, 2016
Color: Medium BrownHow do I get my money back? This product does not look good on me and is too time consuming to apply daily.
berthaMarch 21, 2016
Color: Light BrownNot at all what I was expecting and not satisfied with the results for the amount of money that was spent
AmyMarch 10, 2016
Color: RedI called with return questions. I am very satisfied with product. It is too long to apply, and hair looks and feels dirty, stiff and dry. But thanks for letting to try the product and for the easy return.
JanetFebruary 26, 2016
Color: Medium BrownThis product made my hair gummy. Also, made it very dry looking. I used distilled water, but it didn't help. Sorry, I didn't care for this product.
GraceFebruary 25, 2016
Color: Dark BrownThank you for letting me try the product out. I did not feel it worked well for me. I didn't get very much coverage to be honest. I have called in to get a refund and so far, customer service was wonderful and I would rate them highly.
PATRICIAFebruary 12, 2016
Color: Dark BrownDidn't work for me. Just waiting for my refund
DeannaFebruary 10, 2016
Color: Medium BrownI was not happy with the product and it doesn't cover evenly at all. I would not purchase again. It does not go on smoothly at all.