Customer Reviews

Ismael

March 4, 2025
Color: Black

Unfortunately, it was not for me. I can see it helping others, although, for me the results wasn't what I expected.

Marcus

January 26, 2025
Color: Dark Brown

I received this product, and tried it out. Unfortunately, I was not happy with the results, and would like to return for a full refund. How do I proceed in returning this item and getting a refund? -Marcus Ball

KRISHNA

January 7, 2025
Color: Black

Not what I expected after trying it for a few days. I would like a refund.

Michael

January 3, 2025
Color: Silver Gray

I'm sorry to have to say your product does not work for me. I may have high oil content on my scalp that prevents it from working properly on my small amount of hair.How do I request a refund for this product.I can ship it back to the address it was shipped from if you like.Thank you.

PATRICIA

December 31, 2024
Color: Medium Brown

I could not use the product due to the amount of time my arms had to be raised applying the product. Killed my shoulders.

Miguel

December 7, 2024
Color: Dark Brown

Product is not what it shows on tv

Chaitanya Reddy

October 27, 2024
Color: Black

I need refund I am getting itching when I use this product

Miguel

October 21, 2024
Color: Dark Brown

I would like to get a refund.

Colleen

October 11, 2024
Color: Light Brown

It’s doesn’t work at all

Edward

October 2, 2024
Color: Silver Gray

Thank you, package just received in Ontario, Canada, but did not expect to pay an additional $26.50 to the mailman for import duty!. This would definitely affect any future orders. Thanks.

satishkumar

September 25, 2024
Color: Black

I don’t like this product and it looks ugly when I applied on my bald area and scar.

Cory

August 29, 2024
Color: Medium Brown

The color is not medium brown. It’s more of an autumn red.

Mike

August 17, 2024
Color: Dark Brown

It does not seem to do much for me.

BRIAN

July 15, 2024
Color: Medium Brown

It didn't provide the expected results. I have requested a refund which should be processed this week I was told. Thank you.

MARY

June 9, 2024
Color: Dark Brown

Made my scalp itchy so i will be returning it.

Jalan

May 19, 2024
Color: Black

It doesn’t work for me. I may need another color

Peter

April 2, 2024
Color: Silver Gray

Totally wrong color and looked fake on my head. Would like to return it

Adrian

March 15, 2024
Color: Medium Brown

It's not what I was expecting, it's very hard to use

Paul

March 4, 2024
Color: Dark Brown

did not work for my situation at all

Irish

January 29, 2024
Color: Dark Brown

I was allergic to the product. My scalp begin to itch when applied to my hair. I have sensitive skin, and was hoping this would work for me. It’s not the product, it’s my sensitivity to mostly everything.

Julie

January 24, 2024
Color: Dark Brown

How do I return this product? I can’t use it. It’s not for me.

Vivian

January 6, 2024
Color: Dark Brown

I would like to return the product please.

Cherie

November 9, 2023
Color: Medium Brown

Medium brown is too dark. I wrote you an email asking to exchange, at no charge, for light brown.

Amy

October 14, 2023
Color: Medium Brown

I was too hard to be put on.

Tom

September 28, 2023
Color: Light Brown

I have already asked for a refund I was not satisfied. It did not work for me.

Amelia

August 2, 2023
Color: Medium Brown

Hello, I called to request a refund as this product does not work for me. Please advise when this refund will be issued. Thank you!

FRANCO

August 1, 2023
Color: Dark Brown

I am not satisfied with the product please refund me

sunil

June 25, 2023
Color: Black

Not really satisfied with the product as it made my hair all sticky and scalp itchy.

Andrea

June 10, 2023
Color: Medium Brown

Would like to return please advise I am allergic to it and caused itchy scalp

Joanne

May 22, 2023
Color: Platinum Blonde

I would like to return it, it just isn’t working for me!

Bill

February 8, 2023
Color: Medium Brown

Not satisfied. Would like to return.

Bridget

January 22, 2023
Color: Light Brown

Product did not cover or blend. Other products work better

Andrea

November 23, 2022
Color: Silver Gray

It doesn’t do a thing for me unfortunately.

Jana

November 6, 2022
Color: Medium Brown

This product doesn’t work for me. I need to return for a refund please

Zachary

September 25, 2022
Color: Medium Brown

Does not provide the look that was expected.

JUAN

September 11, 2022
Color: Dark Brown

not working at all.

Brian

August 6, 2022
Color: Black

Hello, Unfortunately, I am not satisfied with my purchase. I tried it and it is not what I was hoping it would be. How may I return this? Thank you

Bonnie

May 16, 2022
Color: Silver Gray

I’ve already chatted with someone via email. The color was way too light and I didn’t think it applied easily. I’m supposed to be getting a refund. I have rather dark grey hair and your grey is very light. It looked like it would be dark enough in the photos you show. I don’t want to have to purchase more to mix it for desired match.

Christine

April 7, 2022
Color: Black

It didn't work.

Mollie

January 6, 2022
Color: Silver Gray

Color didn't match

Randy

December 1, 2021
Color: Dark Brown

The product arrived in good condition and shipping was fast. The product didn’t work for me. I believe the product is good and will be good for others.

Tony

November 16, 2021
Color: Dark Brown

Didn’t work for me.

chris

July 29, 2021
Color: Dark Brown

I will be sending this back. I dont like the product

Constance

May 31, 2021
Color: Dark Brown

Didn't look natural on my hair. I spoke with a representative already.

Virginia

May 8, 2021
Color: Silver Gray

The product was received in good shape. Unfortunately after trying, I did not like the feel on my scalp and found it not as easy to apply on the back of my head. I have since informed your company for a refund and I have returned one of the samples which was unused. I have to say that the response for return was quickly resolved and was told my refund would be returned in a couple of weeks. This is very satisfactory.

Aaron

January 31, 2021
Color: Dark Brown

The product did not work how I expected it to

Dorothy

August 11, 2020
Color: Medium Brown

It did not work it just look like make up was on my head. Guess my hair is just too thin.

Bob

May 7, 2020
Color: Black

Your customer service was help full in getting back to me with my questions.

LORRI

April 29, 2020
Color: Light Brown

I LOVE this product.

KAPIL

December 2, 2019
Color: Black

this product doesnt work for me.