Customer Reviews

Heather

October 24, 2026
Color: Black

The product is really difficult to make look natural. I followed all the steps, it's just not a product I'll use or order again and I was really really hopeful

Janice

October 20, 2026
Color: Medium Brown

I need to request a refund please, this product doesn’t work for me. Thank you!

Dan

October 13, 2026
Color: Dark Brown

I'd like a refund. Product did not work for me

Anthony

October 5, 2026
Color: Black

I really wanted to like this, but unfortunately it doesn’t work that well for me. I’ve been using it for about two weeks, and it ends up looking pretty blotchy, so I don’t think it looks very good on me. The color is nice, but overall I wouldn’t use it again.

Sandie

September 23, 2026
Color: Silver Gray

Thank you for sending this questionnaire. I appreciate a company that has enough respect for its customers to check in to see how satisfied they are with their product. My hair has been a "dishwater blonde" in my younger years. Now that there is hair loss on top, some gray hairs coming in, the light gray choice that you offer is WAY too light and does not cover the bald areas at all. I was hoping for a bit darker gray to cover. Again, thank you for checking in. Hopefully, one day you will be able to offer the darker gray. My son, has been using your brown and has worked out wonderfully, he told me about your products and how much he loves it.

Shibu

September 22, 2026
Color: Black

The product was amazing, but unfortunately it wasn't suitable for my type of hair loss.

Tony

September 7, 2026
Color: Silver Gray

It certainly doesn’t work like it appears to in the video.

Arun

August 25, 2026
Color: Dark Brown

It’s not working as per expectation or as you potrait on your site

Javan

August 6, 2026
Color: Medium Brown

The color is not right. Medium brown is closer to light brown. It needs to be much darker. Is it possible to get the darker color.

Teauna

July 27, 2026
Color: Dark Brown

I need a darker color .not sure how to exchange the color for a darker color

Bonnie

June 25, 2026
Color: Dark Brown

I lost nearly all of my hair to chemo a year ago and recently was told that it most likely will not grow back. That's why I ordered the product, but I have so much area to cover that it takes too long to apply, then doesn't look anywhere close to natural. I'm sure it's a fine product for someone who has a small bald spot or just thinning hair. It just doesn't work for me. Sorry.

Angelica

June 17, 2026
Color: Black

It dose not color or stick

Anthony

May 25, 2026
Color: Silver Gray

Didn't match my hair

Antonio

May 17, 2026
Color: Black

The black looks grey on the scalp

Jerry

March 30, 2026
Color: Light Brown

Did not work

David

February 2, 2026
Color: Red

It didn’t work for me unfortunately and I’d like a refund

Michael

January 13, 2026
Color: Silver Gray

Unfortunately the product is not matching at all. Is there any way I could change the color?
Kindly let me know and I look forward to your response

Thank you.

Michael

CS

November 28, 2025
Color: Dark Brown

I used the product, liked the look, however, my scalp itched so terribly in the hour I had to wash my hair to get relief

Kelly

November 1, 2025
Color: Dark Brown

Asked for a refund. It doesn't work at all.

Marc

October 17, 2025
Color: Dark Brown

Good service thank you

Naeem

September 25, 2025
Color: Dark Brown

I am not satisfied and want full refund please.

Thanks

Debbie

June 26, 2025
Color: White

Way too difficult and time consuming to apply.

Malick

June 5, 2025
Color: Dark Brown

Product never blended to hair seamlessly. Color attained was a light grey that was easily washable. Did not enjoy this product.

Ismael

March 4, 2025
Color: Black

Unfortunately, it was not for me. I can see it helping others, although, for me the results wasn't what I expected.

Marcus

January 26, 2025
Color: Dark Brown

I received this product, and tried it out. Unfortunately, I was not happy with the results, and would like to return for a full refund. How do I proceed in returning this item and getting a refund?

-Marcus Ball

KRISHNA

January 7, 2025
Color: Black

Not what I expected after trying it for a few days. I would like a refund.

Michael

January 3, 2025
Color: Silver Gray

I'm sorry to have to say your product does not work for me. I may have high oil content on my scalp that prevents it from working properly on my small amount of hair.How do I request a refund for this product.I can ship it back to the address it was shipped from if you like.Thank you.

PATRICIA

December 31, 2024
Color: Medium Brown

I could not use the product due to the amount of time my arms had to be raised applying the product. Killed my shoulders.

Miguel

December 7, 2024
Color: Dark Brown

Product is not what it shows on tv

Chaitanya Reddy

October 27, 2024
Color: Black

I need refund I am getting itching when I use this product

Miguel

October 21, 2024
Color: Dark Brown

I would like to get a refund.

Colleen

October 11, 2024
Color: Light Brown

It’s doesn’t work at all

Edward

October 2, 2024
Color: Silver Gray

Thank you, package just received in Ontario, Canada, but did not expect to pay an additional $26.50 to the mailman for import duty!. This would definitely affect any future orders.

Thanks.

satishkumar

September 25, 2024
Color: Black

I don’t like this product and it looks ugly when I applied on my bald area and scar.

Cory

August 29, 2024
Color: Medium Brown

The color is not medium brown. It’s more of an autumn red.

Mike

August 17, 2024
Color: Dark Brown

It does not seem to do much for me.

BRIAN

July 15, 2024
Color: Medium Brown

It didn't provide the expected results. I have requested a refund which should be processed this week I was told.

Thank you.

MARY

June 9, 2024
Color: Dark Brown

Made my scalp itchy so i will be returning it.

Jalan

May 19, 2024
Color: Black

It doesn’t work for me. I may need another color

Peter

April 2, 2024
Color: Silver Gray

Totally wrong color and looked fake on my head. Would like to return it

Adrian

March 15, 2024
Color: Medium Brown

It's not what I was expecting, it's very hard to use

Paul

March 4, 2024
Color: Dark Brown

did not work for my situation at all

Irish

January 29, 2024
Color: Dark Brown

I was allergic to the product. My scalp begin to itch when applied to my hair. I have sensitive skin, and was hoping this would work for me. It’s not the product, it’s my sensitivity to mostly everything.

Julie

January 24, 2024
Color: Dark Brown

How do I return this product? I can’t use it. It’s not for me.

Vivian

January 6, 2024
Color: Dark Brown

I would like to return the product please.

Cherie

November 9, 2023
Color: Medium Brown

Medium brown is too dark. I wrote you an email asking to exchange, at no charge, for light brown.

Amy

October 14, 2023
Color: Medium Brown

I was too hard to be put on.

Tom

September 28, 2023
Color: Light Brown

I have already asked for a refund I was not satisfied. It did not work for me.

Amelia

August 2, 2023
Color: Medium Brown

Hello, I called to request a refund as this product does not work for me. Please advise when this refund will be issued. Thank you!

FRANCO

August 1, 2023
Color: Dark Brown

I am not satisfied with the product please refund me