Customer Reviews

Theresa

July 24, 2025
Color: Dark Brown

This runs off on my fingers too much and I was hoping from the advertising that it wouldn’t

Jacqueline

July 17, 2025
Color: Medium Brown

My hair is very ash brown and the medium brown is VERY red for me... drawing attention to my thinning (balding) scalp. The light brown is too yellow so the mixture of the 2 is still too warm. I did color analysis for 10 years so I am likely hyper critical of color. I have had the most success recently with a colors called brunette and "salt and pepper" that I can't get any more.

Kayla

June 10, 2025
Color: Dark Brown

I was not happy with this, but then come to find out despite the risk free guarantee advertising “try it for 60 days”, it turns out you only have 60 days from the date of PURCHASE, not actually days of being able to try it, to be eligible for a refund…

Berni

May 19, 2025
Color: Light Brown

To be honest, I had high hopes and have been disappointed. It could me my application style but the area of coverage definitely looks and feels different than the rest of my scalp after finishing the styling. I may need some help before considering if it needs to be returned.??

Barbara L

May 11, 2025
Color: Dark Brown

Package arrived in good condition and on date promised. However, the product did not cover as well as I hoped or expected. Will not be reordering.

Chris

December 22, 2024
Color: Dark Brown

Color too dark. Not sure if I like applicator. Will probably return. Thank you.

Nancy

November 26, 2024
Color: Silver Gray

I bought the one for light gray hair and it's still way too dark.

Cody

November 16, 2024
Color: Medium Brown

I tried the product a few times but doesn’t work for me; coverage isn’t as effective compared to hair fibers.

Pete

November 8, 2024
Color: Medium Brown

Your applicators are small and hard to get good coverage. I ordered some larger ones from Amazon. Hopefully these will solve the problem. Regards

Stephanie

October 29, 2024
Color: Dark Brown

I didn’t realize but I have bought this same product in the past. I gave up on the last one. I am giving this a good go but I am definitely struggling. I have had hair problems since around 18. It has gotten so bad and I need a lot of coverage or my scalp shines through like a beacon. I definitely need help…

Thelma

October 5, 2024
Color: Black

I had sensiitivity

Cynthia

July 18, 2024
Color: Silver Gray

I feel like it doesn't cover as well as promised.

Paula

January 13, 2024
Color: Silver Gray

The color was too light.

Siam

January 8, 2024
Color: Black

I use it to cover my greys in between hair dying but it doesn’t appear to cover it much. Am I doing something wrong. I’m applying it dry.

gina

May 20, 2023
Color: Dark Brown

This wasn’t worth the price. Won’t be repurchasing.

Geri

March 9, 2023
Color: White

To be honest I’m borderline thinking about returning it, but keep wanting to give it another chance. It makes my hair feel dirty.

Melanie

February 8, 2023
Color: Medium Brown

I’ll be returning it, it’s not right for me, too large of a bald spot :(

srikar

December 21, 2022
Color: Black

Hi I am not happy with the product

Michelle

December 6, 2022
Color: Black

It didn’t work out for me. Can I request a refund?

Lori

December 3, 2022
Color: Silver Gray

Doesn't look like it is covering what I want it to. Maybe i need a different color.

Elizabeth

August 15, 2022
Color: Black

I am going to try it this week again to see it if will work for me so far it hasn't.

Joe

August 12, 2022
Color: Medium Brown

The color was the wrong shade. I’ll need to get the dark brown if I choose to purchase again.

Russell

August 3, 2022
Color: Light Brown

I got the light brown because that is what I have used with fibers. It goes on really light so it isn't as noticeable like the fibers. I like the idea of Derm Match but probably should have gone with a darker color.

Nakin

July 19, 2022
Color: Black

Difficult to blend in a balding area as it looks kinda fake.

James

July 11, 2022
Color: Medium Brown

I Like how it covers, but the color is reddish brown. How do I make it medium brown? Do I need to buy brown or black?

Audrey

June 13, 2022
Color: Light Brown

Didn’t work for me…willing to return the product only used once.

David

August 21, 2021
Color: Medium Brown

The medium brown looked darker in the picture. It has too much reddish orange. I should have ordered the dark brown.

Tamra

May 17, 2021
Color: Light Brown

The color did not match as I thought it would, I needed the dark brown. otherwise great product.

Barbara

May 11, 2021
Color: Light Brown

The brown color was too dark for my blonde hair, and it made my scalp itch. I called customer service, and they promptly and graciously refunded my purchase money. Thank you.

Harry

December 10, 2020
Color: Black

It’s good product for areas where you have less hair in the area, but the area where you have no hair at all didn’t look right. So if you have some hair follicles it’s a good product but for someone like me who has a patch of baldness I didn’t like it.

Lori

November 19, 2020
Color: Medium Brown

It was a little difficult to apply so that it wasn't obvious. It's not something I would wear every day but it's better than my bald spots and having to wear a hat or scarf all the time. I'll keep practicing and maybe it'll get better for me.

Randall

October 13, 2020
Color: Silver Grey

Not sure about it. It makes my hair very dull. I called and was told to use a leave in conditioner. I will try that and hope it works.

Dennis

December 17, 2019
Color: Light Brown

Product didn’t work for me. It’s caked on my scalp and looked too unnatural. Color was also off.

Carol

December 9, 2019
Color: Platinum Blonde

doesn't work as expected

Thomas

December 9, 2019
Color: Silver Grey

I requested a refund, as outlined in your FAQS. My wife applied it both wet and dry. However, the product did not look realistic to me.

Troy

September 28, 2019
Color: Medium Brown

The product didnt work well with my hair. You can see the balding spots in areas.

Claudia

September 11, 2019
Color: Black

I was excited to receive your product but am disappointed in the results. I needed a vast improvement in scalp coverage over the products I've been using and this wasn't it.

Rhonda

September 8, 2019
Color: Light Brown

It doesn't perform as was expected. Thank you for the 100% guarantee. I will ship it tomorrow. Rhonda

Harry

September 3, 2019
Color: Black

I don’t think that product is for me I’m not comfortable putting it in my head I would like to return it back to you please send me a return label

Peter

August 29, 2019
Color: Medium Brown

I think the product has promise, but the color wasn't a good match for me at all. The "medium brown" essentially looked red. I have used other products to conceal hair loss , and the medium brown they offer is a much better match for my hair color. I ended up requesting a refund for the DermMatch product, but I would be willing to try it again if you're able to improve the medium brown so that it doesn't have such a strong red tone.

maxine

June 16, 2019
Color: Dark Brown

It turned my hair whiteish maybe I ordered the wrong color I got dark brown I think I need black

Eliane

June 10, 2019
Color: Medium Brown

Do not like product. Cancel any membership I may have. Thanks.

Annette

June 10, 2019
Color: Medium Brown

Not happy at all. Medium brown comes out to reddish and didn’t cover well. Send letter asking for a full refund.

Lisa

May 26, 2019
Color: Dark Brown

The brown color was perfect. Black ended up being way too only dark on me. Coverage good without water. Do the applicators need to be switched frequently? Will it transfer on clothes or not stay put if I apply it dry? What suggestions do u have for me and can I substitute the black for another dark brown? Thx for reaching out hopefully with some suggestions will be happier with it.

Donna

April 24, 2019
Color: Medium Brown

The powder did not come out as easily as it looked on TV.

Lorraine

April 14, 2019
Color: Medium Brown

Does not seem as water proof as shown on video, plus I think medium brown is a bit too light. Thanks for asking about our (your customers') thoughts.

Craig

March 14, 2019
Color: Dark Brown

I did receive the product and actually attempted to use the product one time. The color is too dark for my hair. Is it possible to return the product and get a lighter shade and get credit for the returned product?

Diane

March 13, 2019
Color: Light Brown

I really do not care for how the product looks on my hair and scalp area. Maybe because my skin is so light - I'm not sure.

Marvin

February 12, 2019
Color: Black

expected the results after application to be more realistic and not so obvious that u applied it

Denise

February 4, 2019
Color: Dark Brown

While it works well to thicken and cover hair loss, it is xtremely messy and rubs off on fingers.